For a limited time - 10% off your first order when you use the code FIRSTDOUGH
For a limited time - 10% off your first order when you use the code FIRSTDOUGH
Terms and Conditions
Welcome to Serendipity Sourdough Co.! Please read our Terms and Conditions carefully before using our website and services.
1. Acceptance of Terms: By accessing our website and making a purchase, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. Product Information: We strive to provide accurate product descriptions, prices, and availability on our website. However, we reserve the right to modify or discontinue products without prior notice.
3. Orders and Payments: Placing an order on our website constitutes an offer to purchase our products. We accept payments through secure payment gateways and process orders once payment is confirmed.
4. Shipping and Delivery: We aim to fulfill orders in a timely manner and provide accurate shipping information. Please review our shipping policy for details on delivery times and costs. Additionally, we offer porch pickup options for local customers. Please coordinate with us for pickup times.
5. Returns and Refunds: We want you to be satisfied with your purchase. If you are not happy with your order, please contact us within 7 days of receipt for assistance with returns and refunds.
6. Intellectual Property: All content on our website, including text, images, logos, and designs, is the property of Serendipity Sourdough Co. and is protected by copyright laws. Any unauthorized use of our content is strictly prohibited.
7. Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Limitation of Liability: Serendipity Sourdough Co. is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Governing Law: These Terms and Conditions are governed by the laws of Illinois. Any disputes arising from these terms will be resolved through arbitration in Spring Grove, IL US.
10. Contact Us: If you have any questions or concerns about our Terms and Conditions, please contact us at serendipitysourdoughco@gmail.com or call us at 847-530-6312.
By using our website and services, you agree to abide by these Terms and Conditions. Thank you for choosing Serendipity Sourdough Co. for your artisanal sourdough needs.
Return/Refund Policy (Porch Pickup Only)
At Serendipity Sourdough Co., we are committed to providing you with the highest quality products for your sourdough experience. Please review our Return/Refund Policy for porch pickup orders below:
1. Returns: Due to the nature of porch pickup orders, we do not accept returns unless the items are damaged or incorrect. If you believe your order is damaged or incorrect, please contact us within 3 days of pickup to discuss a resolution.
2. Refunds: In the case of damaged or incorrect items, we will work with you to provide a suitable solution, which may include a replacement or refund. Refunds will be issued to the original method of payment within 14 business days.
3. Order Concerns: If you have any concerns about your order during pickup, please bring it to our attention immediately. We want to ensure your satisfaction with our products and service.
4. Communication: It is important to communicate any issues or concerns about your order promptly to allow us to address them effectively. You can reach out to us via email at serendipitysourdoughco@gmail.com or call us at 847-530-6312.
5. Contactless Pickup: For the safety and convenience of our customers, we offer contactless porch pickup. Please follow the instructions provided for a smooth and secure pickup process.
6. Responsibility: Serendipity Sourdough Co. is committed to providing a positive experience for our customers. If you have any questions or need assistance, please do not hesitate to reach out to us.
By placing a porch pickup order with Serendipity Sourdough Co., you acknowledge and agree to the terms outlined in this Return/Refund Policy. Thank you for choosing us for your sourdough needs.
Copyright © 2024 Serendipity Sourdough Co. - All Rights Reserved.
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